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FrendZo

Terms of Use

These terms are the agreement between you and Phoenix Ventures Group when you use Frendzo. By creating an account you accept them. If you do not accept them, do not use the app. You must be 18 or over to use Frendzo.

Last updated: 15 September 2026

1. Your account

  • One person, one account. Your mobile number identifies it.
  • You are responsible for everything done through your account. Do not share it or let anyone else use it.
  • Your date of birth can be set once. It decides whether you are allowed to use Frendzo at all, so it is not editable afterwards; contact support if it was entered wrongly.
  • Your gender decides how the app treats your account — which people you are matched with, and whether you spend coins or earn money. Creating an account under a gender that is not yours, in order to earn, is fraud and will result in the account being frozen.

2. What Frendzo is

Frendzo connects adults for voice calls, video calls, chat and group rooms. We provide the platform. We do not employ the people you meet on it, we do not vet them beyond the checks described in our Community Guidelines, and we do not guarantee that anyone is who they say they are. Use your judgement, exactly as you would with any stranger.

3. Rules of use

The Community Guidelines form part of these terms. In short, and without exception:

  • No nudity or sexual content, on camera or in chat.
  • No minors — not as users, not in any content.
  • No harassment, threats, hate or abuse.
  • No recording or screenshotting another person's call without their consent.
  • No sharing of personal contact details — phone numbers, social handles, payment IDs — and no attempt to move the conversation off Frendzo to solicit money.
  • No impersonation, no fake profiles, no using another person's photographs.
  • No fraud — including manipulating coins, earnings, referrals or reviews, or using a modified version of the app.
  • No illegal activity of any kind, including prostitution, trafficking or the sale of drugs or weapons.

4. Coins, earnings and money

Full detail is in Payments & Refunds. The essentials:

  • Coins are a virtual item for use inside Frendzo only. They are not money, they carry no cash value, they cannot be transferred between accounts and they cannot be exchanged for cash.
  • Coins are bought exclusively through Google Play. Coin purchases are final and non-refundable except where the law or Google Play's own policy requires otherwise.
  • Calls and chat are charged at the rates shown in the app at the time. We may change rates; the rate you see before you start is the rate you pay.
  • Creators earn in Indian Rupees for the calls and messages they receive. Earnings are credited per completed billing period, require identity verification before withdrawal, and are paid to the UPI or bank account you provide.
  • We may withhold or reverse earnings obtained through fraud, impersonation, self-dealing between accounts, or breach of these terms.

5. Content you post

You keep ownership of what you create. You give us a licence to host, transmit and display it for the purpose of running Frendzo, and to retain it where our Privacy Policy says so. You confirm you have the right to everything you upload — photographs of other people without their permission are not yours to post.

6. Moderation, suspension and bans

  • We review reports and may remove content, restrict features, suspend or permanently ban an account that breaks these terms.
  • Serious breaches — sexual content, minors, threats, fraud — are grounds for an immediate permanent ban with no warning.
  • A ban may also block the device, so that a banned person cannot simply re-register with a new number.
  • You can appeal. The banned screen carries a Request Review button, and a human being reads every appeal. If we got it wrong, we reverse it.
  • If your account is banned for breaking these terms, any unused coins are forfeited and any pending earnings may be withheld pending investigation.

7. Safety

Never send money to someone you meet on Frendzo.

Never share your bank details, UPI PIN, OTP or passwords with another user — no genuine Frendzo employee will ever ask for them. If someone pressures you for money or personal details, block and report them.

8. Availability

We work to keep Frendzo running, but we do not promise it will be uninterrupted or fault-free. We may change, suspend or discontinue features, and we may end the service entirely with reasonable notice. Where the service ends, we will tell you how to withdraw any earnings you are owed.

9. Our liability

Nothing here excludes liability that cannot lawfully be excluded, including for death or personal injury caused by our negligence, or for fraud. Subject to that: Frendzo is provided as it is; we are not liable for what other users do, for indirect or consequential loss, or for loss of profit or opportunity; and our total liability to you is limited to the amount you paid us in the twelve months before the claim.

10. Ending the agreement

You can stop at any time by deleting your account in Profile → Delete Account. We can end it if you break these terms. Sections that by their nature should survive — money owed, liability, and the rules on content already posted — survive termination.

11. Governing law

These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction over any dispute arising from them.

12. Changes

We may update these terms. The date at the top changes, and for material changes we will tell you in the app before they take effect. Continuing to use Frendzo after that means you accept the new version.

Frendzo · Phoenix Ventures Group · admin@frendzo.com